Booking information

Online booking:

Customers using our website are required to register contact details with us prior to completing a sale. This is so that we hold a record of all attendees should there be any alterations to the advertised event or an issue with the booking. We only use approved data security approved systems. Once customers are registered, a personal profile is created that can be used each time to sign in to make a purchase.

Tickets can be purchased online in the following ways:

• E-tickets in pdf format. Please print your ticket prior to attending the event and bring it with you. Alternatively, save it to your electronic device and display it to gain entry at the event.
• Printed tickets held at the Ticket & Information office for collection.
• Printed tickets can be posted out to an address for a postage fee.

Once purchased online you will be sent an email, normally within 30 minutes confirming the details of your transaction and if selected, with the pdf e-ticket attached.

Collect: If you have selected to collect your tickets, please quote your name and address or present your receipt email at the Tickets & Information Office. Please also bring the card with which you paid for the tickets.

Please see Privacy Policy for Terms and Conditions of Sale and website use

Terms & Conditions of Sale
1. Tickets should be checked at the point of purchase as mistakes cannot be rectified later.
2. Latecomers will be asked to wait until a suitable break in the event before being admitted.
3. Tickets cannot be refunded unless the event is cancelled.
4. Tickets may be exchanged for another performance/screening/event of the same production/film/event (subject to availability and when more than 48hrs notice is given). Subject to a fee.
5. Management reserves the right to refuse admission, and to alter the advertised programme should this prove necessary.
6. The use of cameras and recording equipment in the auditorium is prohibited.
7. All electronic devices must be silenced before entering the auditorium.
8. Every audience member must have a valid ticket.
9. Gulbenkian reserves the right to introduce special offers/discounts on tickets at any time.

Gift Aid

Gulbenkian, University of Kent can reclaim 25p for every £1 of donation that you have made. To make your donation go further, please consider marking it as a ‘gift aid’ donation.

To do this you must meet the following criteria:

• Be a UK taxpayer, and wish the Gulbenkian, University of Kent to claim Gift Aid on this donation, on all donations made in the last four years and any future donations I make.
• Understand that paying less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all  donations in that tax year it is your responsibility to pay any difference.
• Please notify us if you want to cancel or amend this declaration at any point. Amendments include: change your name or home address, no longer pay sufficient tax on your income and/or capital gains. If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self-Assessment tax return or ask HM Revenue and Customs to adjust your tax code.