Booking information

Tickets can also be purchased by calling our Ticket & Information team on 01227 769075 or pop in.
Please note that during peak times we may be unable to answer the phone, we apologise for this and request that you try again shortly or email with your contact details and a member of our team will contact you as soon as possible. You may wish to consider booking online (remember there’s no booking fee).

Please contact Tickets & Information direct on 01227 769075 for any of the following:
– Special seating requests
– Wheelchair users
– Group bookings (parties over 10)

See our Accessibility section.

Gulbenkian gift vouchers can be purchased online , over the phone on 01227 769075 or in person at Tickets & Information.

Gulbenkian membership to the GulbCard scheme can be purchased online, over the phone on 01227 769075 or in person at Tickets & Information.

Online booking:

Customers using our website are required to register contact details with us prior to completing a sale. This is so that we hold a record of all attendees should there be any alterations to the advertised event or an issue with the booking. We only use approved data security approved systems. Once customers are registered, a personal profile is created that can be used each time to sign in to make a purchase.

Tickets can be purchased online in the following ways:

• E-tickets in pdf format. Please print your ticket prior to attending the event and bring it with you. Alternatively, save it to your electronic device and display it to gain entry at the event.
• Printed tickets held at the Ticket & Information office for collection.
• Printed tickets can be posted out to an address for a postage fee.

Once purchased online you will be sent an email, normally within 30 minutes confirming the details of your transaction and if selected, with the pdf e-ticket attached.

Collect: If you have selected to collect your tickets, please quote your name and address or present your receipt email at the Tickets & Information Office. Please also bring the card with which you paid for the tickets.

Please see Privacy Policy for Terms and Conditions of Sale and website use