Frequently asked questions
Can I pay by invoice?
A non-refundable deposit of at least 25% will be required from schools (payable by invoice) at time of booking. Numbers can be tweaked between time of booking and one month prior to the performance, when the remainder of the sale will then be payable. To book and for more information call our ticketing & information team on 01227 79075 who will be happy to help.
Where are the toilets?
Located on the ground floor in Gulbenkian next to the Ticket & Information office and in Colyer-Fergusson next to the Lift.
Which are the best seats for schools?
Most performances at Gulbenkian are reserved seating so please see Gulbenkian’s seating plans for more information on layout or chat to a member of our ticketing team who will be happy to advise. Lift available to first floor for Cinema and Colyer-Fergusson Hall.
What food is available?
A range of sandwiches, paninis and snacks are available in addition to the Gulbenkian’s Menu
Can we bring packed lunches?
Yes. Gulbenkian might be able to help with a space subject to availability. Please contact Eleanor Cocks on 01227 82 7641 to make a booking.
How do we get to Gulbenkian?
Gulbenkian is easily accessible by foot, bus and car. Please see Your visit section If you are coming by coach, safe, convenient drop off points are available close to the Gulbenkian. Please contact the Front of House Manager on 01227 824397 or or by email and University’s Parking Office on 01227 823609 or firstname.lastname@example.org and let us know in advance how many vehicles/coaches and what size they are so that we can make the necessary arrangements. Please let us know if you have any special needs or access requirements.
How long are post show discussions?
Post show discussions usually last between 20-30minutes and are a good opportunity for students to ask the performers and members of the company questions about the performance.
What are FilmTalks?
FilmTalks are organised post-screening talks or introductions about a topic to do with the film. Organised with the University of Kent’s Film Studies department these are a fantastic insight into film.
Do you do backstage tours?
We are able to offer backstage tours to see the inner workings of a professional theatre and cinema. To find out availability for backstage tours please contact Eleanor in our Creative Learning team on 01227 827641 or email@example.com
Do you offer Work Experience?
Gulbenkian offers work experience. Visit our school page for more information.