At Gulbenkian we aim to make our full range of activities accessible to all customers. To ensure the best use of our facilities please notify the Tickets & Information Office of your requirements when booking on 01227 769075 or by email.
Theatre: up to 4 wheelchair spaces available- advance booking essential.
Cinema: up to 4 wheelchair spaces available – advance booking essential.
Colyer-Fergusson Hall: 3 wheelchair spaces available – advance booking essential.
Dedicated parking spaces in Central Car Park.
Level access to the foyer and cafe through automatic doors. Level access to cinema, theatre and Colyer-Fergusson Hall.
Disabled accessible toilet in Gulbenkian and Colyer-Fergusson.
Assistance dogs welcome.
Infra-Red Audio system for the hearing impaired. Allows patrons to independently control the level of volume required, from any seat in the theatre. Two types of headsets are available; one for people who do not use hearing aids and one for use in conjunction with a hearing aid, by switching it to the ‘T’ position. Headsets available from the Front of House team, please ask at Tickets & Information for more information. A refundable deposit is required.
Handrails on the stairs in the cinema and Colyer-Fergusson Hall.
Lift available to first floor for Cinema and Colyer-Fergusson Hall. Please be aware that we can only accommodate wheelchair uses on the ground floor of the cinema.
Captioned Subtitles: Gulbenkian is committed to offering Captioned Subtitles on a Tuesday evening screening where available. If Tuesday or Captioned subtitles are unavailable we will endeavour to screen another film that week with subtitles.
Audio Description: Gulbenkian is committed to offering Audio Desciption on a range of cinema screenings where available. There are specific seats where Audio Description is available in our cinema. Please see Cinema Audio Description seating plan for more information.
Relaxed performances: Gulbenkian offers relaxed performances for some events. Relaxed Performances are specifically designed to welcome people who will benefit from a more relaxed performance environment, including guests on the Autistic Spectrum, sensory and communication disorders, or a learning disability or parents who want to attend our performances with young children. There is a relaxed attitude to noise and movement in the auditorium and we make some small changes to the light and sound effects.
For seating arrangements please see Gulbenkian’s seating plans, or contact a member of our Ticket & Information Team on 01227 769075. Please keep in mind that for some events there are bespoke seating arrangements that will vary from the seating plan.