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Covid Measures December 2021

Please note that University of Kent Students, Staff and Gulbenkian audience members are expected to wear a mask in all communal areas of our building. See more detail on our Visit With Confidence page.

We have put steps in place to your visit safe and enjoyable.

We regularly reviewing our measures and awaiting further government guidelines.

Covid Safety Measures

From 30 November, please note that University of Kent Students, Staff and Gulbenkian audience members are expected to wear a mask in all communal areas of our building.

For selected events, we are putting in place specific covid measures to give you and you fellow audience members greater reassurance.
If you have booked for one of these events we will contact you asking you to bring evidence of the following with you, or you will be notified at point of booking. This will be checked on entry and required to gain access to the event.

  • Evidence of Double Vaccination
    This can be shown via the NHS App, or by showing your vaccination card.

Or

  • Evidence of a Lateral Flow Test taken that same day
    This can be shown via the NHS app, an email from NHS confirming negative test, or a photo on your phone of the test you took.Please be aware that although everybody attending the event will have provided this information, there will be other customers in our café space who will not. We therefore recommend that you:
  • bring a mask and wear this through the performance.
  • use the hand sanitiser gel we have available on entry to the building.

Social distancing (seating)

Some events will be socially distanced.  These will be marked clearly on the booking page.

Facemasks requested

From 30 November, please note that University of Kent Students, Staff and Gulbenkian audience members are required to wear a mask in all communal areas of our building.

Refund policy

We will maintain our Covid policy of offering a refund to card or gift voucher if you are unable to attend an event due to a positive test or self-isolation.

Café 

Please see our café Eat & Drink page for more information including opening hours.  We advise that you pre order your drinks and snacks when you purchase your event tickets.

Cashless Payments Only

Our venue including the café, is currently cashless and we are only accepting card payments.

 

Booking information:Gulbenkian_reopening_cinema

  • Book with confidence – If we have to cancel the event for any reason will refund you. If you are feeling ill or have any concerns in advance of your visit we ask you not to attend and we will give you a voucher to come at another time.
  • Safe booking – We are operating a cashless service in our venue with contactless and card payments only available.  Ticketing is available 24/7 through our website. For queries please email boxoffice@kent.ac.uk
  • Pre-order your drinks and snacks – When you book your tickets you will be offered the chance to pre-book and pay for your drinks so you can just pick them up when you arrive.

Social distancing:

Gulbenkian_reopen_socialdistancefloor2

  • Face masks –From 30 November 2021, please note that University of Kent Students, Staff and Gulbenkian audience members are requested to wear a mask in all communal areas of our building.
  • Seating – some events will be socially distanced.   These will be marked clearly on the booking page.

Our staff:Gulbenkian_reopening_handsanitser_cinema2 (1)

  • The Gulbenkian team – Our staff will be on hand to make sure your visit is safe and enjoyable. They will ask you to use the hand sanitiser on entry and respect your fellow audience members.
  • Facemasks – We have requested all of our staff to wear facemasks in public areas. Staff will remove them if you are a lip reader or having difficulty understanding them.

Frequently Asked Questions

We’ve put together some answers to questions you may have about attending events at Gulbenkian at the moment. Read our Coronavirus FAQs.

We request all audience members to wear a mask in our buildings.
Hand sanitiser stations available
Pre-order your drinks & snacks online for collection

ART31

ART31 takes its name from Article 31 of the UN Convention on the Rights of a Child, which states that ‘Children have the right to relax and play, and to join in a wide range of cultural, artistic and other recreational activities’.

ART31 is a vision created with, by, and for young people in Kent, championing the belief that all children and young people have an entitlement to access high quality arts and culture, to empower them to achieve their creative potential, and to genuinely engage young people as equal partners in any decision making that affects them.

The ART31 Youth Board is made up of young people from across Kent aged 13-25 who steer its governance, and influence policy and practice across the county and beyond, challenging the creative sector to examine existing ways of working and integrate young people into the core of their practice.

Our projects with young people

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