
Mobility requirements:
Wheelchair spaces: If you require a wheelchair space please let us know when booking. For seating arrangements please see Gulbenkian’s seating plans, or contact a member of our Ticket & Information Team by email boxoffice@kent.ac.uk. Please keep in mind that for some events there are bespoke seating arrangements that will vary from the seating plan.
Dedicated parking spaces are available in the Central Car Park.
Level access to the foyer and cafe through automatic doors. Level access to cinema, theatre and Colyer-Fergusson Hall.
Disabled accessible toilet in Gulbenkian and Colyer-Fergusson.
Handrails on the stairs in the cinema and Colyer-Fergusson Hall.
Lift available to first floor for Cinema and Colyer-Fergusson Hall. Please be aware that we can only accommodate wheelchair uses on the ground floor of the cinema.


Hearing/Visual impairment requirements:
Mobile Connect System available using the app available from Google Playstore and Apple Appstore (Sennheiser Mobile Connect) that connects through Wi-fi, in the cinema auditorium.

Assistance dogs welcome.

Captioned Subtitles: We offer a captioned subtitled screening on a Monday evening screening where available. If Monday or Captioned subtitles are unavailable we endeavour to screen another film that week with captioned subtitles or foreign language subtitles. To find out which events will have captioned subtitles, please visit what’s on and filter by ‘On Screen’ and ‘Captioned.’

Audio Description: We offer audio description on a range of film screenings where available. There are specific seats where Audio Description is best available in our cinema. Please see Cinema Audio Description seating plan for more information. To find out which events will have subtitles, please visit what’s on and filter by ‘On Screen’ and ‘Audio Description’
Pre-show visits/Touchtours: We offer pre-show visits and touch tours on some events. Please contact our Front of House manager Helen on gulbfoh@kent.ac.uk or phone ticket office on 01227 769075 /email boxoffice@kent.ac.uk
Relaxed performances: We offer relaxed performances/screenings for some events. Relaxed Performances/screenings are specifically designed to welcome people who will benefit from a more relaxed performance environment, including guests on the Autistic Spectrum, sensory and communication disorders, or a learning disability or parents who want to attend our performances with young children. There is a relaxed attitude to noise and movement in the auditorium and we make some small changes to the light and sound effects. Find out more about Accessible Film Club. To find out which events will be relaxed, please visit what’s on and filter by ‘Relaxed’.
Seat Sizes and Fat Accessibility: Our seats narrow from the centre out. The widest seats are 44 cm wide (side to side) and 46 cm long (front to back). There is a gap of 7cm which is the arm rest and the leg room is 40cm. There are exceptions to this leg room specifically in the front row. For more information or to discuss booking an armless chair, please contact ticket office on 01227 769075 /email boxoffice@kent.ac.uk