Skip to content

This page includes information on how to get to Gulbenkian, and more details on our facilities to help you enjoy your visit.

We asked some of the team to show you how to get to Gulbenkian Arts Centre from the car parks or bus stop, and they came up with these films!

We’ve included details below that we think may be of use to you, but please let us know if you have any other questions about access and Gulbenkian. You can email us at boxoffice@kent.ac.uk.

Mobility requirements:

positive - wheelchair symbol

Wheelchair spaces: If you require a wheelchair space please let us know when booking. For seating arrangements please see Gulbenkian’s seating plans, or contact a member of our Ticket & Information Team by email boxoffice@kent.ac.uk. Please keep in mind that for some events there are bespoke seating arrangements that will vary from the seating plan.

Early entry to venue: If you require early entry to the auditorium prior to the doors opening, please let us know by email in advance and then on arrival our Duty Manager can assist you.

Mobility Scooters and Carer/Companion Support: Given limitations of space in our Theatre, Cinema and Concert Hall, we are unable to have mobility scooters in these venues during performances. We have space in our foyer area where scooters can be stored safely during events.

Our staff can welcome you and show you these spaces when you arrive, but please be aware that you will need a carer/companion with you if you need support to transfer from your scooter to a seat and then they would take the scooter to the safe holding area in the foyer.

To help us ensure you get the best experience possible, please book well in advance letting us know what your needs are. If you are not already an access scheme member, please click on this link to sign up today.

Dedicated parking spaces are available in the Central Car Park.

Level access to the foyer and cafe through automatic doors. Level access to cinema, theatre and Colyer-Fergusson Hall.

Disabled accessible toilet in Gulbenkian and Colyer-Fergusson.

Changing Places Toilet in Templeman Library, 1 min walk away.

Handrails on the stairs in the cinema and Colyer-Fergusson Hall.

Hearing/Visual impairment requirements:

Image result for hearing impairment iconsImage result for visual impairment icons

Mobile Connect System available using the app available from Google Playstore and Apple Appstore (Sennheiser Mobile Connect) that connects through Wi-fi, in the cinema auditorium.

Assistance dogs welcome.

Image result for assistance dogs symbol

Audio Description:

audio description iconWe offer audio description on a range of film screenings where available. There are specific seats where Audio Description is best available in our cinema.

Captioned Subtitles:

Captioned subtitles icon


We offer a captioned subtitled screening on a Monday evening screening where available. If Monday or Captioned subtitles are unavailable we endeavour to screen another film that week with captioned subtitles or foreign language subtitles.

Relaxed performances:

Relaxed Performances/screenings are specifically designed to welcome people who will benefit from a more relaxed performance environment, including guests on the Autistic Spectrum, sensory and communication disorders, or a learning disability or parents who want to attend our performances with young children.

There is a relaxed attitude to noise and movement in the auditorium and we make some small changes to the light and sound effects. Find out more about Accessible Film Club.

Pre-show visits/Touchtours:

We offer pre-show visits and touch tours on some events.  Please contact our Front of House manager Helen on gulbfoh@kent.ac.uk or email boxoffice@kent.ac.uk.

Seat Sizes:

The seats in our theatre narrow from the centre out. The widest seats are 44 cm wide (side to side) and 46 cm long (front to back). There is a gap of 7cm which is the arm rest and the leg room is 40cm. There are exceptions to this leg room specifically in the front row. For more information or to discuss booking an armless chair, please email boxoffice@kent.ac.uk

Access Scheme
Join our Access Scheme for free carer tickets, and easier online booking for wheelchair spaces.

The Gulbenkian Access Scheme is free for people with physical, sensory or learning disabilities.

When you sign up, we ask that, if possible, you let us know about your needs so that we can improve our audience experience to make it inclusive and accessible to all attendees.

By joining our Access Scheme, you may be entitled to concessionary ticket prices for some events, or a free companion seat (subject to availability and may not be available for certain performances). If you are a wheelchair user, the scheme gives you access to book wheelchair spaces online.

We are now opening our Access Scheme to Under 16s who require more than one carer/adult with them in order to attend at our venue or who are wheelchair users needing to book a wheelchair space online. Joining the scheme will enable you to select a free carer for the second carer’s ticket (the first carer needs to pay as normal, as per any other adult attending with a child).

To sign up to the scheme click here.

Our Access Guide – You can download our access guide by clicking here.

 

ART31

ART31 takes its name from Article 31 of the UN Convention on the Rights of a Child, which states that ‘Children have the right to relax and play, and to join in a wide range of cultural, artistic and other recreational activities’.

ART31 is a vision created with, by, and for young people in Kent, championing the belief that all children and young people have an entitlement to access high quality arts and culture, to empower them to achieve their creative potential, and to genuinely engage young people as equal partners in any decision making that affects them.

The ART31 Youth Board is made up of young people from across Kent aged 13-25 who steer its governance, and influence policy and practice across the county and beyond, challenging the creative sector to examine existing ways of working and integrate young people into the core of their practice.

Our projects with young people

Film tickets

Results
Clear
See what other events are happening at the Gulbenkian
What's on Link icon